How to handle difficult people

How to handle difficult people We’ve all tried to reason with an unreasonable person. Whether it’s at work, or within your personal life. But sometimes you just can’t reason with a difficult person. However, here are a few handy techniques to help you navigate through...

6 ways to handle difficult conversations at work

These conversations can be awkward, and sometimes unpleasant but, ultimately, these are inevitable in any workplace dynamic because the world is filled with a whole bunch of different people who sometimes clash.  70% of employees avoid difficult conversations in...

Do you think I’m mental?

Do you think I’m mental?   “You must be mental” is something I have heard a few times You see, I have a bit of a fascination with pushing my body’s limits. Not long ago, I took on the challenge of running 3 marathons in 3 days, in a series of arduous endurance...

Developing attentional control

Remove distractions and stay focused We’re all battered by distractions, all day, every day. A great deal of the people I work with talk about how they have so much going on, they can get easily distracted and struggle to stay focused on one task, so they don’t...

The Mental Toughness of a Hostage Negotiator

I chatted with Kirk Kinnell, a former Hostage negotiator, about his ability to manage extreme pressure and stress. A little more about Kirk… Penny Mallory talks to Kirk Kinnell about Mental Toughness Kirk brings the skills of hostage negotiation into the...